Privacy Policy

Last updated: January 15, 2026

1. Information We Collect

When you use our services, we collect information that you provide to us directly. This includes:

  • Property Information: Property address, city, state, ZIP code, property condition, and estimated timeline for sale
  • Contact Information: Your full name, email address, and phone number
  • Communication Preferences: Your preferences regarding how and when we contact you
  • Usage Information: Information about how you interact with our website, including pages visited and features used

We collect this information when you submit a property inquiry form, contact us directly, or sign up to receive updates about our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Property Evaluation and Offers: To evaluate your property and provide you with a fair cash offer
  • Communication: To respond to your inquiries, provide updates about your property submission, and answer questions about our services
  • Marketing Communications: With your consent, to send you emails about our services, tips for home sellers, and relevant real estate information
  • Service Improvement: To analyze how our website is used and improve the user experience
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

We will never use your information in ways that are incompatible with the purposes described in this policy without your explicit consent.

3. Email Marketing Communications

When you submit your information through our website or request to receive updates, you may receive marketing emails from us about our home-buying services, real estate tips, and other relevant information.

Your Email Rights:

  • You can opt out of marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email we send
  • Unsubscribing is immediate and will stop all marketing communications

Email Service Provider: We use SendGrid, a trusted email service provider, to manage and deliver our email communications. SendGrid is committed to maintaining the privacy and security of your information. You can learn more about SendGrid's privacy practices at https://sendgrid.com/privacy.

4. Your Rights and Choices

You have the following rights regarding your personal information:

  • Right to Unsubscribe: You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly
  • Right to Access: You can request a copy of the personal information we hold about you
  • Right to Correction: You can request that we correct any inaccurate or incomplete information
  • Right to Deletion: You can request that we delete your personal information, subject to certain legal exceptions
  • Right to Object: You can object to our processing of your personal information for marketing purposes

To exercise any of these rights, please contact us at:

Email: francosibona@offersestate.com

We will respond to your request within 30 days. Please note that we may need to verify your identity before processing certain requests.

5. Data Protection and Security

We take the security of your personal information seriously and implement industry-standard security measures to protect it:

  • Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS technology
  • Secure Storage: Your personal information is stored on secure servers with restricted access
  • Access Controls: Only authorized personnel have access to your personal information, and they are bound by confidentiality obligations
  • Regular Monitoring: We regularly review and update our security practices to protect against unauthorized access, disclosure, or destruction of data

Our Commitment:

We will never sell, rent, or share your personal information with third parties for their marketing purposes. Your trust is important to us, and we are committed to protecting your privacy.

While we implement robust security measures, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

6. Third-Party Services and Data Sharing

We work with trusted third-party service providers to deliver our services effectively. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

Email Service Provider

SendGrid - We use SendGrid for email delivery and management. SendGrid processes your email address and name to send communications on our behalf. Learn more at SendGrid's Privacy Policy.

Analytics Services

We may use analytics services to understand how visitors use our website and to improve user experience. These services collect information such as pages visited, time spent on pages, and interaction patterns.

Third-Party Commitments:

  • All third-party providers are bound by confidentiality agreements
  • They are only permitted to use your information for the specific services they provide to us
  • They must comply with applicable data protection laws and regulations
  • We carefully vet all third-party providers before engaging their services

Legal Disclosures: We may disclose your information if required by law, court order, or governmental regulation, or if we believe such disclosure is necessary to protect our rights, your safety, or the safety of others.

7. Additional Information

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: francosibona@offersestate.com

Phone: (704) 987-6543

Address: Charlotte, NC (Full address on file)